Terms & Conditions

Welcome to The OG Vendor. These Terms & Conditions ("Terms") govern your access to and use of our website, marketplace, products, and services. By accessing, browsing, registering an account, or purchasing products through The OG Vendor, you agree to be legally bound by these Terms.

If you do not agree with any part of these Terms, please discontinue using our platform immediately.


1. Definitions

For the purpose of these Terms:

  • "Marketplace" refers to The OG Vendor website and related services.
  • "Customer" means any individual or business purchasing products through the platform.
  • "Seller" refers to a registered merchant listing products for sale.
  • "Order" means a purchase placed through the marketplace.
  • "User" refers to any visitor, buyer, or seller using our platform.

2. Eligibility

To use The OG Vendor, you must:

  • Be at least 18 years old or have legal capacity under applicable laws.
  • Provide accurate and complete registration information.
  • Maintain the security of your account credentials.
  • Use the platform only for lawful purposes.

We reserve the right to refuse service or terminate accounts that violate these Terms.


3. User Accounts

When creating an account, you agree to:

  • Keep your login credentials confidential.
  • Update your personal information when necessary.
  • Accept responsibility for all activities under your account.
  • Notify us immediately of any unauthorized access or security breach.

The OG Vendor is not responsible for losses resulting from your failure to protect your account.


4. Products and Services

The OG Vendor operates as an online marketplace connecting buyers with independent sellers.

While we strive to ensure accurate listings, product descriptions, prices, images, and availability are provided by sellers and may occasionally contain errors. We reserve the right to correct inaccuracies without prior notice.


5. Orders

By placing an order, you confirm that:

  • All information provided is accurate.
  • You are authorized to use the selected payment method.
  • You intend to complete the purchase.

Orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order due to pricing errors, suspected fraud, stock shortages, or other legitimate reasons.


6. Pricing and Payments

All prices displayed are subject to change without prior notice.

Payments must be made using approved payment methods available on the platform. Orders will only be processed after successful payment authorization.

Applicable taxes, shipping fees, or additional charges will be displayed during checkout where required.


7. Shipping and Delivery

Delivery times provided on our website are estimates only.

While sellers and logistics partners aim to deliver orders promptly, delays may occur due to weather conditions, customs procedures, transportation issues, or other unforeseen circumstances.

The OG Vendor is not liable for delays beyond its reasonable control.


8. Returns and Refunds

Returns and refunds are governed by our separate Return Policy.

Customers should review the Return Policy before requesting a return, exchange, or refund.


9. Seller Responsibilities

Registered sellers agree to:

  • List only genuine and lawful products.
  • Provide accurate product information.
  • Ship orders promptly.
  • Respond to customer inquiries professionally.
  • Comply with all marketplace policies.
  • Respect intellectual property rights.

Failure to comply may result in account suspension or permanent removal.


10. Customer Responsibilities

Customers agree to:

  • Provide accurate shipping information.
  • Make timely payments.
  • Use products responsibly.
  • Respect marketplace rules.
  • Avoid abusive or fraudulent conduct.

Fraudulent activities may result in account suspension and legal action where appropriate.


11. Prohibited Activities

Users may not:

  • Sell counterfeit or illegal products.
  • Violate intellectual property rights.
  • Manipulate reviews or ratings.
  • Attempt unauthorized access to our systems.
  • Introduce malware or harmful code.
  • Engage in fraudulent transactions.
  • Use the platform for unlawful purposes.

Violations may lead to immediate termination of access.


12. Intellectual Property

All content on The OG Vendor website, including but not limited to:

  • Logos
  • Graphics
  • Website design
  • Software
  • Text
  • Icons
  • Images
  • Trademarks

is owned by or licensed to The OG Vendor and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or modified without prior written permission.


13. Privacy

Your use of The OG Vendor is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.


14. Limitation of Liability

To the fullest extent permitted by law, The OG Vendor shall not be liable for:

  • Indirect or consequential damages.
  • Loss of profits or business opportunities.
  • Data loss.
  • Service interruptions.
  • Seller misconduct.
  • Third-party service failures.
  • Delivery delays beyond our control.

Our maximum liability shall not exceed the amount paid for the affected order, unless otherwise required by applicable law.


15. Third-Party Services

Our platform may integrate with third-party payment providers, shipping companies, analytics tools, or other services.

We are not responsible for the availability, security, or content of third-party services.


16. Account Suspension and Termination

We reserve the right to suspend or terminate accounts that:

  • Violate these Terms.
  • Engage in fraudulent activities.
  • Repeatedly breach marketplace policies.
  • Threaten the security or integrity of the platform.

Termination may occur without prior notice where necessary to protect users or comply with legal obligations.


17. Indemnification

You agree to indemnify and hold harmless The OG Vendor, its affiliates, employees, officers, and partners from any claims, damages, liabilities, costs, or expenses arising from your misuse of the platform or violation of these Terms.


18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where The OG Vendor operates, without regard to conflict of law principles.


19. Changes to These Terms

The OG Vendor may update these Terms & Conditions from time to time.

Revised versions become effective immediately upon publication. Continued use of the platform after updates constitutes acceptance of the revised Terms.


20. Contact Us

If you have questions regarding these Terms & Conditions, please contact us through the Contact Us page available on our website.